Returns & Exchanges

My harness did not fit my bird, can I exchange it for another size?

We are happy to work with our customers to ensure they get a perfect fit! Please visit our Contact Us page and fill out the necessary information to get an exchange figured out.

My bird doesn’t like the harness, can I return it?

We do recognize that not all birds will not enjoy using the harness, there can be a number of socialization, behavior, or medical reasons not every bird can use a harness. Viewing the instructional video, educational material, and working with your bird will benefit you and him, and your relationship with him, regardless of whether you are successful. For these reasons you and you bird will benefit from The Aviator and gain value from the purchase that cannot be returned.